Tags
How tags work in Feedjolt: workspace-wide labels for grouping and filtering posts. Covers automatic tagging, colors, filtering, and renaming or deleting tags.
Tags are short labels you stick on posts to group them. bug, mobile, api, vip-customer, q3-priority - whatever helps your team.
Workspace-scoped
Tags are defined at the workspace level, not per board. A tag exists once and can be applied across all boards in the workspace. The list is shared.
Creating tags
Tags are created on-the-fly when you tag a post. Type a new label in the tag picker and it gets added to the workspace tag list.
You can also pre-create tags at Dashboard -> Settings -> Tags.
Automatic tagging
Every new submission is categorized the moment it comes in. When someone posts feedback, Feedjolt reads the title and body and applies the most relevant tags automatically - so your team can filter, search, and prioritize without any manual setup.
How it works:
- Reuses your tags first. It picks from the tags you already have whenever one fits.
- Creates new tags when nothing fits - capped so the list can't sprawl (it stops inventing new tags once the workspace has built up a healthy set of auto-created ones).
- Never removes your tags. Auto-tagging only adds; tags you applied by hand always stay.
- Runs in the background. Tagging happens just after the post is created, not while the submitter waits.
Automatic tagging is available on Startup and up. It's on by default - turn it off any time at Dashboard -> Tags, at the top of the page.
Tagging posts
In the dashboard, open any post and use the tag picker. Multiple tags per post are fine. Members of any role can tag posts (CONTRIBUTOR included), unless you've restricted it.
End users don't see the tag picker on the portal; only members tag.
Filtering
In the dashboard:
- Boards list -> filter by tag(s) to narrow the view.
- Reports -> tag-based aggregations (e.g., "votes per tag").
In the public portal:
- Tags appear on posts. Clicking a tag filters the board's post list.
Tag colors
Each tag has a color. Default colors are auto-assigned; override at Settings -> Tags.
Renaming and deleting
- Rename - updates the label everywhere instantly.
- Delete - removes the tag from all posts. The posts themselves stay.
When tags get out of hand
Tag systems erode. Three rules to keep them useful:
- Audit quarterly. Delete tags you stopped using; merge near-duplicates (
mobileandmobile-app). - Keep the list small. Under 30. If you have 100, you're using tags as a project management tool - that's a job for a status, a label per board, or a separate tool.
- Decide tag names ahead of time. Don't let everyone invent. Tag drift is real.
Comments
Public discussion and private internal notes on the same Feedjolt post. Markdown, mentions, threading, pinned and incognito comments, moderation and edits.
Roles & permissions
Feedjolt has three workspace roles, OWNER, ADMIN, and CONTRIBUTOR, plus end users. See the full permission matrix covering posts, voting, billing, and more.