Posts

A post is one feedback item. "Add dark mode", "Sign-up form is broken on Safari", "What if we supported SAML SSO".

Anatomy

Every post has:

• Title (required, short).
• Body (Markdown - links, lists, code blocks).
• Status - one of your workspace's statuses. Defaults to "Under review".
• Tags - zero or more tags.
• Author - either an admin (you) or an end user (your customer).
• Votes - count + the list of voters.
• Comments - public thread + internal-only thread.
• Attachments - images and files (paid plans).

Plus internal flags:

• Draft - not published yet (used when board moderation is on).
• Internal - hidden from the public portal.
• Incognito - author hidden from the public view.
• Spam - flagged but not auto-deleted.

Submitting

End users submit via the public portal or the embedded widget. Members submit from the dashboard.

For public boards, submission requires nothing - name + email is asked but optional. For invite-only or authenticated boards, the submitter must sign in.

Editing

Authors can edit their own posts. ADMINs can edit any post. Edit history isn't shown in the public portal but is recorded.

Merging duplicates

If two posts are the same idea, an ADMIN can merge them. The merged post redirects to the target; votes and comments transfer; both authors get a notification. See Merging duplicates.

Visibility flags

• Internal - hide from public portal but visible to members. Useful for raw triage notes.
• Incognito - author hidden. Use when a customer wants to stay anonymous.
• Spam - marks the post but doesn't delete. ADMINs can still see and recover.

Moving a post between boards

Filed a post on the wrong board? Owners and Admins can move it. Open the post, click the ⋯ menu, and choose Move to board…. Pick the destination board and confirm.

The post keeps its status, tags, votes, comments, and subscribers — only the board changes. If the destination board has different visibility (for example moving a public post to an Internal board), Feedjolt warns you first, because it changes who can see the post.

Voting

One vote per user per post. Toggling adds or removes. Anonymous voting is allowed on public boards (rate-limited by IP). See Voting.

Comments

Public comments appear in the portal. Internal comments are member-only. See Comments.

Notifications

When a post's status changes, the author and all subscribers are notified - by email and (if connected) in the workspace's Slack channel mappings. See Notifications.