Feedjoltdocs
Core concepts

Core concepts

The Feedjolt mental model: workspaces hold boards, boards hold posts, and posts have votes, comments, statuses, and tags. The model fits on a napkin.

The model is small enough to fit on a napkin.

Workspace
└── Board
    └── Post
        ├── Votes
        ├── Comments (public + internal)
        ├── Status
        └── Tags

A few extras live alongside:

  • Members belong to the workspace and have a role.
  • End users are your customers; they vote and submit feedback.
  • Statuses are workspace-scoped and customizable.
  • Tags are workspace-scoped.
  • Subscriptions route notifications to email or Slack channels.
  • Integrations sit at the workspace level.

The pages

  • Workspaces - the top-level container.
  • Boards - collections of posts.
  • Posts - feedback items.
  • Statuses - where a post is in your workflow.
  • Voting - how prioritization works.
  • Comments - public + internal threads.
  • Tags - labels for filtering.

If you understand workspaces, boards, and posts you can skip ahead to Workflow. Everything else is detail.

Invite your team

Invite teammates to your Feedjolt workspace as OWNER, ADMIN, or CONTRIBUTOR. Send invites, pick the right role, manage seat limits, and handle pending invites.

Workspaces

A Feedjolt workspace is the top-level container for boards, posts, members, integrations, branding, and billing. Learn its identity, settings, and deletion.

On this page

The pages