Feedjoltdocs
Getting started

Invite your team

Invite teammates to your Feedjolt workspace as OWNER, ADMIN, or CONTRIBUTOR. Send invites, pick the right role, manage seat limits, and handle pending invites.

Invite teammates so they can triage feedback, change statuses, and reply to customers - without needing your password (you don't have one anyway).

Flying solo? Inviting teammates is optional. In the Quick Setup checklist you can Skip this step and your setup still reaches 100% - add people later whenever you're ready.

Send an invite

  1. Dashboard -> Settings -> Members.
  2. Click Invite member.
  3. Enter their email and pick a role.
  4. They receive an invite email with a one-click acceptance link.

Invite tokens are valid for 7 days. Re-send if it expires.

Pick the right role

  • OWNER - full control, including billing and deleting the workspace. Usually one person; sometimes two.
  • ADMIN - manages content, members (except other admins/owners), integrations, settings. Most of your triage team should be here.
  • CONTRIBUTOR - can submit posts and vote. Good for engineers or designers who want to log their own ideas without seeing internal notes.

Full matrix: Roles & permissions.

Seat limits

Only admin seats (OWNER + ADMIN) are capped, and the cap depends on your plan: Startup 2, Growth 25, Scale 50. CONTRIBUTOR seats and end-user seats are unlimited on every plan.

Grow past your admin cap and you move up a plan. See plans.

Removing or changing roles

  • Promote/demote: Members list -> click a member -> change role.
  • Remove: Members list -> click a member -> Remove. Their posts and comments stay; they lose access immediately.

You can't demote yourself if you're the only OWNER. Promote someone else first.

Pending invites

The Members page shows pending invites separately. You can resend or revoke before they're accepted.

On this page