Feedjoltdocs
Core concepts

Boards

What boards are in Feedjolt: collections of posts that separate audiences, products, or stages. Covers visibility levels, moderation, voting, and deletion.

A board is where posts live. Most workspaces have a few - one per product, or one per audience (customers vs. internal).

When to use multiple boards

  • Different audiences. "Customer feedback" (public) vs. "Engineering ideas" (internal).
  • Different products. "Mobile app" vs. "Web dashboard".
  • Different stages. "Discovery" (raw ideas) vs. "Planned" (committed).

When in doubt, start with one board. Splitting later is easy; merging is harder.

Visibility

Each board has a visibility setting:

VisibilityWho can see itWho can submit
PublicAnyone with the linkAnyone (no auth)
AuthenticatedAnyone signed inAnyone signed in
Invite-onlyWorkspace members + invited end usersMembers + invited end users
InternalWorkspace members onlyMembers only

Use Internal for engineering ideas you don't want customers reading. Use Invite-only for beta groups.

A few behaviors worth knowing:

  • Authenticated boards show up on the portal for signed-out visitors as locked cards (name and description only) with a "Sign in to view" prompt. Posts stay hidden until sign-in.
  • Invite-only boards never appear to anyone who isn't on the invite list. Invite emails (Board settings → Invites) contain a sign-in link that's valid for 7 days — the recipient lands on the board already signed in, no code needed. Removing an invite immediately revokes its emailed link.
  • Internal boards are never published to the portal at all.

Creating a board

Dashboard -> Boards -> New board. You'll set:

  • Name - shown to end users.
  • Slug - URL segment in the portal.
  • Visibility - see above.
  • Moderation - if on, new posts start as drafts and need an admin to approve. Off by default.
  • Voting - on/off per board. Off makes it a pure submission inbox.

Board settings

Edit at Dashboard -> Boards -> [board] -> Settings.

  • Pinned post - appears at the top.
  • Featured flag - surfaces the board on the portal homepage.
  • Sort order - newest, top-voted, recent activity.
  • Allowed post types (if your workspace defines categories).

See Notifications for details on the per-board digest toggle.

Moderation

When moderation is on, end-user submissions land in a queue. An ADMIN reviews, edits if needed, and publishes - or rejects with a reason.

Members' own posts skip the queue. So do edits to existing posts.

Deleting a board

Deletion cascades - every post, comment, and vote in the board is removed. Owners get a confirmation prompt with the post count.

Consider archiving (Settings -> Archive) instead. Archived boards are hidden from the portal but stay in the dashboard for audit and search.

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