For customers
Using a product that runs on Feedjolt? Learn how to submit feedback, vote on requests, follow posts for updates, and what happens with your email and privacy.
If you're reading this, you're probably submitting feedback to a company that uses Feedjolt to run its public roadmap.
These pages are for you - the customer - not the team running the product.
What you can do
- Submit feedback - file a request, report a bug, ask a question.
- Vote - tell the team what you want most.
- Follow posts - get notified when something changes.
Quick orientation
The team you're giving feedback to has a portal - a public page that looks something like feedjolt.com/p/their-slug. On that portal you'll find:
- Boards - sections for different kinds of feedback (e.g., "Customer feedback", "Bug reports", "Feature requests").
- A roadmap - what's planned, in progress, or shipped.
- A changelog - a feed of what's recently changed.
- A search box.
You don't need a Feedjolt account to read or vote on most portals. Submitting a post or commenting will ask for your email - that's so the team can follow up with you.
Privacy
- Your email is only used to notify you about your own posts and votes. It's not shared with the team in a marketing context.
- You can unsubscribe from any email with one click.
- You can delete your end-user account at any time at
feedjolt.com/p/{slug}/account.
Reaching the team
Each portal has a "Contact" link in the footer (or it should). If you can't find one, check the company's main website.
For Feedjolt-the-platform itself (this docs site, the way the portal works in general), contact us at /en/contact.
Trial
Every new Feedjolt workspace gets a 14-day Growth trial with no card required. See what is included, the reminders, and what happens when the trial ends.
Submit feedback
How to submit feedback on Feedjolt, on the portal or through the embedded widget. Covers writing a good post, editing or deleting it, and anonymous submissions.