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Billing

Trial

Every new Feedjolt workspace gets a 14-day Growth trial with no card required. See what is included, the reminders, and what happens when the trial ends.

Every new workspace gets a 14-day trial of the Growth plan. No card required up front.

What's included

The full Growth plan: every integration, unlimited boards, 25 admin seats, the Growth AI quota - everything Growth ships. The trial is unrestricted.

When it starts

The moment you create the workspace. The clock starts immediately, even if you don't actually use the workspace until day 5.

Reminders

  • Day 3 - "Trial ending in 11 days" email. We name a couple of high-leverage features you might not have tried yet.
  • Day 13 - "Last day" email with a clear "what happens at midnight" rundown.

If you've already added a payment method, both emails read more like "you're about to be charged on day 14" - same calendar, different framing.

What happens at the end

  • You added a card → you're charged for the plan you selected (change it in Settings -> Billing -> Plan before the trial ends).
  • You didn't add a card → the workspace goes read-only. Paid features stop:
    • Slack stops posting.
    • Webhooks pause delivery.
    • The dashboard becomes view-only for admins - no new edits.
    • Existing data is preserved. Nothing is deleted.
    • The public portal stays live; end-users can still submit feedback.

Reactivate any time by adding payment from Settings -> Billing.

Adding a card mid-trial

Settings -> Billing -> Add payment method. You're not charged early - Stripe holds the card until trial ends.

You can also pre-pay for an annual plan during trial; the trial period is added on top, and your renewal date is trial_end + 1 year.

Extending a trial

Trials can be extended by support in unusual cases (security review delays, procurement holds). Email [email protected] before day 13.

We don't routinely extend trials for "I'm still evaluating" - use the trial to fully stress-test the paid features before your card is charged. If you're a genuine early-stage team, you can also apply for Startup pricing at $9/month.

Re-trialing

A workspace gets one trial in its lifetime. Recreating the workspace doesn't reset the trial counter (we track by Stripe customer).

If you're piloting Feedjolt across multiple companies as a consultant, contact us - we'll find a sensible arrangement.

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