Trial

Your first workspace gets a 14-day trial of the Growth plan. No card required up front. A second workspace on the same account does not get another trial — see Re-trialing.

What's included

The trial runs on the Growth plan. It doesn't include REST API keys, MCP, Slack, GitHub, webhooks, or audit logs. See the pricing page for what each plan includes.

When it starts

The moment you create the workspace. The clock starts immediately, even if you don't actually use the workspace until day 5.

Reminders

• Day 3 - "Trial ending in 11 days" email. We name a couple of high-leverage features you might not have tried yet.
• Day 13 - "Last day" email with a clear "what happens at midnight" rundown.

If you already converted to a paid plan, both emails read more like "you're about to be charged on day 14" - same calendar, different framing. New trials do not create a card or a billing customer until you convert.

What happens at the end

• You added a card → you're charged for the plan you selected (change it in Settings -> Billing -> Plan before the trial ends).
• You didn't add a card → the workspace goes read-only. Paid features stop:
  • Slack stops posting.
  • Webhooks pause delivery.
  • The dashboard becomes view-only for admins - no new edits.
  • Existing data is preserved. Nothing is deleted.
  • The public portal stays live; end-users can still submit feedback.

Reactivate any time by adding payment from Settings -> Billing.

Converting mid-trial

Settings -> Billing → pick a plan (or keep Growth). That opens checkout. You are charged when you convert, not at the end of an unused trial.

You can also start an annual plan during trial; billing starts at checkout.

Extending a trial

Trials can be extended by support in unusual cases (security review delays, procurement holds). Email [email protected] before day 13.

We don't routinely extend trials for "I'm still evaluating" - use the trial to fully stress-test the paid features before your card is charged. If you're a genuine early-stage team, you can also apply for Startup pricing at $9/month.

Re-trialing

The trial is tracked on your account, not the workspace. Only your first workspace gets the 14-day Growth trial. Any other workspace you create starts with no plan until you choose one in Settings → Billing. Without a plan, you stay the workspace OWNER and can still edit settings, public boards and drafts, but staff can't publish posts. The public portal stays readable, but new end-user submissions are rejected (HTTP 400) until the workspace has a plan. You can invite CONTRIBUTORs, but not more ADMINs. Starting checkout and leaving without paying doesn't give the workspace a plan. It stays on no plan until payment completes, and the dashboard stays writable. Deleting and recreating a workspace doesn't reset the trial.

If you're piloting Feedjolt across multiple companies as a consultant, contact us - we'll find a sensible arrangement.