Submit feedback
How to submit feedback on Feedjolt, on the portal or through the embedded widget. Covers writing a good post, editing or deleting it, and anonymous submissions.
There are two ways to submit feedback: directly on the portal, or through the embedded widget on the company's site.
On the portal
- Open the portal - it'll look like
feedjolt.com/p/{slug}or be linked from the company's website. - Pick a board. The default is usually fine if you're not sure.
- Click Submit feedback (or whatever the team's renamed it).
- Fill in:
- Title - short and specific. "Sign-up form rejects valid emails on Safari" beats "Bug".
- Body - Markdown supported. Include screenshots, steps to reproduce, links.
- Your email - required for some boards, optional for others. If you provide it, you'll get notified when the team replies or changes the status.
- Click Submit.
You'll see your post appear immediately. If the board has moderation on, your post will read "Under review" and appear after an admin approves.
Through the widget
Some companies embed a small "Feedback" button on their app. Click it; the same submission form opens in an overlay.
The widget can search existing feedback before you submit, so if your idea has been requested already, you can vote on it instead of creating a duplicate.
What makes a good post
- One idea per post. "Add dark mode and also fix sign-up" is two posts, vote-fragmented.
- What, then why. "Add CSV export" + "I need to email reports to my boss every Friday."
- Screenshots for bugs. A 30-second screen recording is better than a paragraph of "it doesn't work".
- Search before posting. If a similar post exists, vote and comment on it instead.
After submitting
You'll receive:
- An email confirmation that your post was created.
- Notifications when the status changes ("Planned", "In progress", "Shipped").
- Notifications when someone comments on your post.
You can opt out of any of these in email preferences (link in any notification email).
If you need to edit or delete
You can edit your own posts. Open the post you submitted; you'll see an Edit button.
Deleting your own post is also supported. The post is marked deleted; votes and comments are removed.
If you submit anonymously
Some boards allow anonymous submission (no email). In that case:
- You won't get notifications.
- You can't edit or delete (we have no way to verify you're the original author).
- The post still appears publicly.
If you need to be anonymous to the public but identifiable to the team, use the incognito option (when available) - your name is hidden from public view but the team sees you.
For customers
Using a product that runs on Feedjolt? Learn how to submit feedback, vote on requests, follow posts for updates, and what happens with your email and privacy.
Voting
How to vote on Feedjolt posts: click upvote, click again to remove. One vote per post, anonymous voting on public boards, and what your vote means to the team.